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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

A Markham

February 9, 2023

5  out of  5 rating by A Markham
"Adam, Skyler, and all the staff have helped me multiple times with cracked windshields and set up repairs that come right to my house or office! Adam's office has the most sincere, caring staff that handle claims with quick, efficient service. I even got a super quick quote and coverage for life insurance when I didn't think I could be insured! Super happy with the quality of care here...HIGHLY RECOMMEND!"

Susan Zanol

May 20, 2022

5  out of  5 rating by Susan Zanol
"My car was rear ended a few days ago by an unapologetic, uninsured motorist. Still shaken, I drove to State Farm Insurance in Montrose , Colorado where Agent Adam Hancock and staff member Rosa Gonzalez expertly helped me calm down, were very empathetic and then gave me the options for repairing my car. Thank you both for "being there"!"

Joe Darkangelo

July 29, 2021

5  out of  5 rating by Joe Darkangelo
"Great people!!"

Stan Cornforth

October 27, 2020

5  out of  5 rating by Stan Cornforth
"Despite the restrictions imposed by the pandemic, they have made every effort to meet our insurance needs and have been very helpful in answering our questions."
Profile photo of Kevin Keenan

Kevin Keenan

October 26, 2020

5  out of  5 rating by Kevin Keenan
"Julie and the whole team go above and beyond what they have to do. On more than one occasion Julie made an extra effort to make sure I was taken care of. I never get bad results when I use Adam Hancock's office"

paul scott van wagner

October 7, 2020

5  out of  5 rating by paul scott van wagner
"Julie Hitchcock is very knowledgeable about State Farm’s polices. She can answer questions and address concerns with confidence. She has a very positive attitude, is very straight forward and is very helpful analyzing options for selecting policy terms and payment options."

Billy Austin

October 2, 2020

5  out of  5 rating by Billy Austin
"By far, one of the best experiences of my life! Thanks Hancock family and friends!!!!"

Payton Craft

September 8, 2020

5  out of  5 rating by Payton Craft
"I recently switched to State Farm and have used them numerous times already, Julie and Rosa have been very helpful and are great gals."

Nicki Craft

September 2, 2020

5  out of  5 rating by Nicki Craft
"Julie is amazing! Our policies definitely took a lot of work to figure out but she did awesome! I would highly recommend her to anyone looking for a great insurance agent!"

Katy Frost

July 15, 2020

5  out of  5 rating by Katy Frost
"I have been so pleased with Mr Hancock and his team. They are all extremely friendly, respectful, kind, and helpful! Anytime I’ve had questions or needed help they were always there! Would recommend them to anyone!!!"

Keith Carey

May 29, 2020

5  out of  5 rating by Keith Carey
"Been with State Farm for over 20 years and been very pleased with Adam and staff since he took over. Thanks for all your help!"

Carol Soell

March 11, 2020

5  out of  5 rating by Carol Soell
"What a great group at state farm. Adam and Skyler are very friendly and professional. They have taken care of all our needs since 2000. If anyone needs a great insurance needs and professional people to advise them, this is the place to go. Thanks Adam and Skyler, great job👍"

Bron Koehn

January 19, 2020

5  out of  5 rating by Bron Koehn
"Love working with these people they are friendly and ready to help you in all your insurance needs"

Sierra Quintana

November 6, 2019

5  out of  5 rating by Sierra Quintana
"Always a friendly smiling face when I walk into this place! Very family oriented, and great people and locals to work with on insurance!"

Bonnie Giles

October 24, 2019

4  out of  5 rating by Bonnie Giles
"We have just switched to State Farm. We have had some difficulty getting itemized items coverage, but Julie has been amazing at working it out. She is always pleasant, patient and diligent at working through our difficulties. We look forward to working with her in the future."

Tyler McFarlin

August 6, 2019

5  out of  5 rating by Tyler McFarlin
"I had some questions about my payments and rate and Julie has been extremely helpful! Thank you!"

Rebecca Maynard

July 15, 2019

5  out of  5 rating by Rebecca Maynard
"I have been with State farm for around 10 years. Adam Hancock's office has always been amazing . Great customer service and even when there were issues with my account they always did everything they could to fix it and put my mind at ease."

Bryan Lark

June 12, 2019

5  out of  5 rating by Bryan Lark
"After dealing with a vehicle accident claim for 12 weeks with the State Farms claims department and adjusters, Adam was able to connect with the right people in upper level / corporate management to get my vehicle rightfully deemed a total loss. He spent several hours on the phone with me and with State Farm corporate to deal with this. Also, Skyler in the office is always very great to work with. I wish I could say as many positive things about the State Farm claims department. They simply tried to deny my claim, delay the process, and give me a low ball settlement. But Adam did all he could do and I'm grateful. Thanks Adam!"

Liberty Craft

May 9, 2019

5  out of  5 rating by Liberty Craft
"I get amazing customer service from Adam's office. Whenever I need something they always help. I would recommend Adam's office to everyone."

Ariel Campbell

May 3, 2019

5  out of  5 rating by Ariel Campbell
"No matter the question everyone in this office always helps me!!! They have helped me with multiple different policies."

Maggie Dyer

February 1, 2019

4  out of  5 rating by Maggie Dyer
"I've been using Adam Hancock's office for about 5 years now. I like this office, the staff is always very friendly when I call to pay my monthly bill or when I go into their office, and I've always felt the amount I pay for my car insurance was fairly priced. I wish they wouldn't send me any mail except for my bills, but other than that I would recommend their office to anyone."


January 29, 2019

5  out of  5 rating by B W
"I had searched for a long time for a good consistent Insurance Company since high school and found nothing that could stick with me through the ups and downs of daily life. When I had first started getting my insurance through State Farm with Adam Hancock I had a fantastic experience!! They have always worked with me on late payments and helping me get the best policy, for the right price that works with my lifestyle. I have multiple vehicles and they have done a fantastic job with my policies for as long as I can remember. If I have an issue they immediately address the situation and are always able to resolve anything I may feel unhappy with. Every person that has helped me at this State Farm location has been wonderful, funny, outgoing kind people willing to really work with you and get to know you so you're not just another policy holder. If you're looking for friendly people great service and individuals that you can be comfortable with that work with you on your terms and conditions Adam Hancock State Farm Insurance Company is the one you're looking for!!"


May 26, 2018

1  out of  5 rating by TS
"We've been with State Farm for over 40 years and moved to Montrose about a year ago. We ended up with Adam Hancock as our agent. He was by far the worst agent we've ever had. Extremely poor service. The lower level employees in the office were nice enough, but honestly, we had nothing but problems with this office. Rental insurance, eventually home insurance, umbrella policy, three vehicles. We ended up dropping coverage on all of them and going with another company altogether."

Jake Tegtman

December 21, 2017

5  out of  5 rating by Jake Tegtman
"I love Adam and his team. He's become like a brother to me and has helped me through more than just insurance needs. The office is full of great people, very knowledgeable in insurance, all with caring hearts. I would refer them to anyone."

Daniel compton

December 5, 2017

5  out of  5 rating by Daniel compton
"We have had Adam as an agent for a few years now and every time we have had to switch a car or take one off they have been on point. They take care of everything we need when we need it. They are very professional and the customer service is great, everyone is very polite and easy to talk to. I would recommend this agency to anyone.."