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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex O

Alex O

July 23, 2026

5  out of  5
rating by Alex O
"Great agency! Adam and his team are always friendly, helpful, and quick to answer any questions about my policies. I’ve had no issues and feel confident knowing I’m well insured. Highly recommend!"
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Eileen Golden

July 23, 2026

5  out of  5
rating by Eileen Golden
"Love this State Farm. Adam and are are very helpful & pleasant. I will & do recomend"
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Julie Wolford

July 21, 2026

5  out of  5
rating by Julie Wolford
"I have been a client of Adam's for at least 20 years now. They have fantastic service. I have kept them even though I relocated to the Denver area. Great people, great prices!"
We responded:
"Thank you, Julie, for your wonderful review! I'm so happy to hear that you've been with us for over 20 years and continue to value our service even after moving to Denver. We truly appreciate your loyalty and kind words about our team and pricing. We're always here if you need anything else!"
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lathcar

July 20, 2026

5  out of  5
rating by lathcar
"They are always helpful whenever I need them to be."
We responded:
"lathcar, I'm happy to hear that you've found our team helpful whenever you need us. We're here to make things easier for you. Let us know if we can help with anything else!"
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Sandie Wright

July 18, 2026

5  out of  5
rating by Sandie Wright
"They are super nice and have helped me anytime I need help!"
We responded:
"Thank you, Sandie! I'm happy to hear that you've found our team helpful and friendly. We're here for you whenever you need us. Let us know if we can help with anything else!"
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v albert

July 12, 2026

5  out of  5
rating by v albert
"Skyler was prompt and helped with the urgency of my request. I know State Farm is always there for us."
We responded:
"Hey, V Albert! Skyler is a fantastic asset to our team, and I am so glad he jumped in quickly to handle your urgent request. Thank you for recognizing his prompt service and for sharing that our team is consistently here to support you whenever you need us!"
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Shannon Stogdill

July 9, 2026

5  out of  5
rating by Shannon Stogdill
"It's great to have a local office!
You are a friendly & helpful group!
Thanks so much!!"
We responded:
"Thank you, Shannon! We're happy to hear you appreciate having a local office and find our team friendly and helpful. We enjoy being part of the community and are here to assist whenever you need us. Let us know if we can help with anything else!"
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jeff moody

July 2, 2026

5  out of  5
rating by jeff moody
"Janell Miller is the best client serving individual that I have ever delt with! She responds quickly and has the most positive demeanor. I will recommend Adam Hancock just because of Janell."
We responded:
"Thank you for your review Jeff. Janell is an amazing addition to our team. We want to take care of all your needs and goals. Look forward to our future auto insurance needs. "
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Tyler Riggs

June 26, 2026

5  out of  5
rating by Tyler Riggs
"I spoke with Hunter H. with this agency's customer service team and she patiently accommodated all my needs concerning a mutual policy. I would definitely recommend partnering with this agency for any of your insurance needs. They have exceptional customer service!"
We responded:
"Thank you, Tyler! I'm happy to hear that Hunter was able to assist you with your policy needs. We strive to provide exceptional service, and it's great to know you had a positive experience with us. We're grateful for your recommendation. Feel free to reach out if you need anything else!"
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Natalie Markham

June 20, 2026

5  out of  5
rating by Natalie Markham
"I love this agency, everyone is always so sweet and helpful. The front desk is always so helpful with my questions! I highly recommend anyone to this agency for efficient and excellent work!"
We responded:
"Thank you, Natalie! I'm happy to hear that you've had such positive experiences with our team. We strive to be helpful and efficient, and it's great to know we're meeting your expectations. We appreciate your recommendation! Let us know if we can help with anything else!"
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Walt Fourney

May 8, 2026

5  out of  5
rating by Walt Fourney
"Excellent team very quick response. I know they will have my back when needed."
We responded:
"Thank you, Walt! I'm happy to hear that you appreciate our team's quick response. We're committed to being there for you whenever you need us. Let us know if there's anything else we can assist you with!"
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Thomas Bauer

April 20, 2026

5  out of  5
rating by Thomas Bauer
"The office of Adam Hancock have been very responsive to email and text messages, and have helped me make minor modifications to lower the cost of my State Farm auto insurance (which I am also very pleased with)."
We responded:
"Thank you, Thomas! I'm happy to hear that our office has been responsive and helpful in making adjustments to your insurance. It's great to know you're satisfied with the service and cost. If you need anything else, feel free to reach out anytime!"
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Jennifer Broderick

April 2, 2026

1  out of  5
rating by Jennifer Broderick
"If I could I'd give Adam Hancock a 0. We have been with State Farm for over 30 years for our homes and autos. In that 30 years we had but one claim for a chip in a windshield. In that 30 years we have had good service with all the other agencies. When we moved to the area in 2023 we switched agencies to Adam Hancock. We had so many problems with them throughout the relationship. From doubling rates without explanation, sending correspondence to our old address (which seemed to never get completely resolved), to repeatedly not returning calls. When we decided to switch agencies we were entitled to a refund but have yet to receive it. That was last October, it is now April. I called and was told by the front desk agent that it was probably because it was under $100.00. I wondered, would they accept 100 less when we pay our premiums? I asked for them to check to make sure it was not sent to the wrong address and to provide an explanation either way. Have I received one, No. Do not use this agency!"
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John Kiefer

March 22, 2026

5  out of  5
rating by John Kiefer
"I had an excellent experience with State Farm. From the moment I reached out, their service was quick, professional, and incredibly knowledgeable. Every question I had was answered clearly, which made the entire process smooth and stress-free—especially as I was getting insurance for my first motorcycle.

A big part of what made the experience stand out was the support from Skyler and Bridget. They were both so helpful and made sure I understood everything along the way. It really felt like they were looking out for me and making sure I was set up the right way.

What also impressed me was the teamwork. Everyone seemed aligned and working together to make sure I was taken care of. The staff was friendly, approachable, and genuinely invested in helping me find the best option for my needs.

By the end of the process, I felt confident and comfortable with my decision. They made something that can feel complicated simple and reassuring. I would absolutely recommend them to anyone looking for reliable, supportive insurance service."
We responded:
"Thank you, John, for your thoughtful review! I'm glad to hear that our team's quick and professional service made your experience smooth and stress-free. It's fantastic that Skyler and Bridgett provided such helpful support, ensuring you felt informed and confident throughout the process. Our team takes pride in working together to deliver friendly and approachable service, and it's rewarding to know you felt well taken care of. Your recommendation means a lot to us, and we're here for any future needs you may have. Let us know if we can help with anything else!"
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Brian Morgan

March 17, 2026

5  out of  5
rating by Brian Morgan
"prompt response and professional communications, thank you for making this easy."
We responded:
"Thank you, Brian! I'm happy to hear that you found our communication prompt and professional. Making things easy for you is what we strive for every day. If you need anything else, feel free to reach out!"
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Micaiah Hannenberg

March 16, 2026

5  out of  5
rating by Micaiah Hannenberg
"I had a card on file that expired and I didn't realize it. The front desk was really helpful in getting it taken care of and also waived the $20 fee that they usually charge for a payment not going through 😊"
We responded:
"Thank you, Micaiah, for your feedback! I'm happy to hear that our front desk team was able to help you update your card. We strive to make things as smooth as possible for our customers. If there's anything else you need, just let us know!"
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Susie Mayfield

March 7, 2026

5  out of  5
rating by Susie Mayfield
"Liberty at the Adam Hancock State Farm Insurance Agency has been absolutely wonderful to work with. She is very thorough, professional and has such a pleasant personality!"
We responded:
"Thank you, Susie! I'm happy to hear that Liberty has provided you with such a positive experience. Her dedication and professionalism truly make a difference. If you need any further assistance, feel free to reach out!"
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juan dogg

February 20, 2026

5  out of  5
rating by juan dogg
"Treated with dignity and respect Very professional and focused on my needs Thank you so much for your attitude and help in this matter!"
We responded:
"Thank you, Juan, for your kind words! I'm happy to hear that you felt respected and that we could focus on your needs. Your satisfaction is important to us. If there's anything else we can assist you with, just let us know!"
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Candice Kingsman

October 8, 2025

5  out of  5
rating by Candice Kingsman
"Love the staff at this agency. Knowledgeable, helpful when you need to make a claim, and caring humans local to Montrose."
We responded:
"Thank you for your review, Candice! I'm happy to know that our team has been knowledgeable and helpful for you. We truly value being part of the Montrose community and appreciate your support. Let us know if there's anything else we can assist you with!"
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Stephanie Allen

September 30, 2025

5  out of  5
rating by Stephanie Allen
"The staff is wonderful to work with!"
We responded:
"Thank you, Stephanie! I'm happy to hear that you found our team wonderful to work with. We’re committed to providing excellent service and appreciate your feedback. Let us know if there's anything else we can assist you with!"
Profile photo of Robert Sweetman

Robert Sweetman

July 21, 2025

1  out of  5
rating by Robert Sweetman
"I had separate business with Mr. Hancock, where he charged me double and disregarded my concerns. My guess is that he would carry the same traits into his insurance practice. If you’re about to make a decision with your money, and Mr. Hancock, I would double check the fine print. This cost me dearly in another business transaction. Good luck!"
We responded:
"Thank you for your feedback. We understand your frustration; however, the charges referenced were clearly disclosed at the time of booking. Please note that this matter is related to another business, not our insurance agency. For further assistance, we recommend reaching out to the business directly."
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melissa roberts

May 13, 2025

5  out of  5
rating by melissa roberts
"Adam, Hunter, and Alyssa are incredibly helpful folks."
We responded:
"Thank you, Melissa! I'm happy to hear that Adam, Hunter, and Alyssa were able to assist you effectively. We appreciate your feedback and are here for any future insurance needs or questions you might have."
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Cindy Williams

April 4, 2025

1  out of  5
rating by Cindy Williams
"State Farm canceled our policy after I asked them to look at my roof and called them regarding vandalism to my property. The roof was fine over reaction from Property Management, police wouldn't take report, so no pay out from State Farm, on vandalism.. So basically as long as they never have to do anything, everything's great. State Farm canceling policy has put us in a horrible position. State Farm didn't pay out one penny to us and canceled our policy. We have 6 policy's with them and this is what they did to us. The office won't call back left us in limbo. DONT TRUST THESE PEOPLE. The minute something goes wrong they leave you hanging."
We responded:
"Thank you for providing your feedback. We regret to learn of your experience with the property damage claim and policy cancellation.

We are committed to addressing your concerns. To discuss the specifics of your situation, please give our office a call. We also apologize for any communication issues you've experienced and will address that internally."
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Carol Soell

January 14, 2025

5  out of  5
rating by Carol Soell
"What a great group at state farm.
Adam and Skyler are very friendly and professional.
They have taken care of all our needs since 2000.
If anyone needs a great insurance needs and professional people to advise them, this is the place to go.
Thanks Adam and Skyler, great job👍"
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Karla Bower

December 30, 2024

5  out of  5
rating by Karla Bower
"My husband and I had the pleasure working with Janelle, discussing our insurance policies. She is very knowledgeable and experienced . Janelle, was extremely helpful patient and kind with us. Thank you Janelle"
We responded:
"Thank you, Karla, for sharing your experience! I'm glad to hear that Janelle was able to assist you and your husband with such expertise and kindness. We appreciate your feedback and are here for any future insurance needs or questions you might have."