State Farm® Insurance Agent Adam Hancock

"State Farm canceled our policy after I asked them to look at my roof and called them regarding vandalism to my property. The roof was fine over reaction from Property Management, police wouldn't take report, so no pay out from State Farm, on vandalism.. So basically as long as they never have to do anything, everything's great. State Farm canceling policy has put us in a horrible position. State Farm didn't pay out one penny to us and canceled our policy. We have 6 policy's with them and this is what they did to us. The office won't call back left us in limbo. DONT TRUST THESE PEOPLE. The minute something goes wrong they leave you hanging."

"What a great group at state farm. Adam and Skyler are very friendly and professional. They have taken care of all our needs since 2000. If anyone needs a great insurance needs and professional people to advise them, this is the place to go. Thanks Adam and Skyler, great job👍"

"My husband and I had the pleasure working with Janelle, discussing our insurance policies. She is very knowledgeable and experienced . Janelle, was extremely helpful patient and kind with us. Thank you Janelle"

"I’ve been a State Farm customer since I got my first car….. my headlight went out and I couldn’t change it till this morning and I wanted to check my insurance app to make sure I was prepared with my digital card in case I got pulled over. I couldn’t find my car insurance- only my home owners coverage. I call them about it this morning and they tell me I was cancelled in July because my card expired and the payment didn’t go through. I said ya know, I’ve had a pretty stressful year with my Mom dying and my dad being diagnosed with bladder cancer & in & out of the emergency room/hospital stays. I asked why they never called to inform me? She tried to argue with me that they did. I said car insurance is something I would never go without and I would have been more than happy to have straighten things up if I had known. She still wanted to argue with me. I asked what it would take to reinstate my coverage. Here’s the funny part! Because I have been without insurance for 4 fricking months I will be penalized by paying DOUBLE what I was paying before even though I have absolutely NOTHING on my driving record. That’s right!!! $290 a month!!! Thanks for being a customer for 20 years!! Thank YOU State Farm but I’ll be taking my money elsewhere, home insurance included!!!"

"I've been with State Farm my entire driving life and Adam, along with his team, have become my favorite office. Exceptional service! Tyler is fantastic and available to answer questions / provide assistance. Thumbs up !!"

"Twice we thought we were hiring LOCAL agents for our homeowners, but somehow got stuck with non-local agents. Not only is the Adam Hancock team located right on Townsend in Montrose, but Janell bent over backwards to help us save on home & auto insurance -- by almost double! She was responsive, down-to-earth, and incredibly helpful (not to mention patient). She even invited us to the Corn Festival and the whole team was there. It's nice to finally have some local representation. Thanks, Janell!"

"Adam Hancock’s State Farm Insurance Company has literally become family to me. All of the agents I’ve worked with over the last 10 years are angels!! Each has demonstrated personal concern, patience, and knowledge that efficiently and affordably insures my home and automobile needs. If I could give them 10 stars I most certainly would!!!"

"Billie was great and I really enjoy all of my experiences with the office as a whole"

"Best service"

"Skyler was very helpful with all our questions, taking all the time we needed, extremely friendly and professional!!"

"Worked with Skyler on my auto insurance. He was able to save me about $300 every 6 months vs my other insurance."

"Great people, great service and very convenient location!"

"It was great to be able to have an agent that would personally represent us and worked hard to help with all the details of things we needed. Adam was always fast to respond, great to work with and made things so much easier for us. We had to switch because of a move."

"I have never gotten a straight answer as to why my insurance has more than doubled in the last 6 months. My premium is different every month"

"Alex is amazing she helped us get our account started. adam and her make such a good team they answered any and all questions we had while also being able to make us laugh and feel comfortable I’ve never felt so comfortable in a office setting before"

"Great insurance providers and even better people. Highly recommended to everyone."

"Janell Miller is the best client serving individual that I have ever delt with! She responds quickly and has the most positive demeanor. I will recommend Adam Hancock just because of Janell."

"Absolutely the worst customer service we have EVER experienced. Run away from this agency as fast as you can."

"Great customer service. True professionals."

"We have our auto and renters lumped through Adam and he is hands down the BEST insurance agent we have ever dealt with!!! The house we were renting burned down in a freak wind storm and he walked us through everything! He went to bat for us when the auto claims weren’t going through. We were having heck with the landlord not wanting to relinquish the liability portion of their policy and he went to bay for us again. We have always heard horror stories of people trying to deal with their insurance companies, BUT we have nothing but positive experiences dealing with Adam and his team through this tragedy! 120% recommend him and his team for any type of insurance!"

"Adam and his staff at State Farm are always professional, knowledgeable, responsive and helpful. We are so happy with his support and service that when we moved to a different location in Colorado we stayed with Adam. Even though we are now 3 hours away, Adam and his staff are always there for us. They are quick, courteous and offer accurate information whatever our question or request. Adam keeps things simple, focuses on what’s important and keeps your best interests in mind when offering advice. I wholeheartedly recommend Adam and his remarkable office staff."

"My husband and I have been with Adam since he took over for John Donley. Adam and the rest of the people at this State Farm branch are very professional and friendly. They have always answered any questions we had on any of our insurance policies."

"Adam, Rosa, and the rest of the crew at this State Farm branch are very professional, efficient, and personable. They will find you the insurance solution you need guaranteed."

"My car was rear ended a few days ago by an unapologetic, uninsured motorist. Still shaken, I drove to State Farm Insurance in Montrose , Colorado where Agent Adam Hancock and staff member Rosa Gonzalez expertly helped me calm down, were very empathetic and then gave me the options for repairing my car. Thank you both for "being there"!"

"Great people!!"