Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marina Maddix

Marina Maddix

August 31, 2024

5  out of  5
rating by Marina Maddix
"Twice we thought we were hiring LOCAL agents for our homeowners, but somehow got stuck with non-local agents. Not only is the Adam Hancock team located right on Townsend in Montrose, but Janell bent over backwards to help us save on home & auto insurance -- by almost double! She was responsive, down-to-earth, and incredibly helpful (not to mention patient). She even invited us to the Corn Festival and the whole team was there. It's nice to finally have some local representation. Thanks, Janell!"
We responded:
"Marina, thank you for sharing your experience! I'm happy to know that Janell and our team could assist you with your home and auto insurance needs. It's wonderful to hear that you appreciated our local presence and the savings we could provide. We're grateful for your kind words about Janell's responsiveness and patience. We look forward to continuing to serve you and seeing you at future community events like the Corn Festival. If you need any further assistance, feel free to reach out. - Adam Hancock - State Farm Insurance Agent, Montrose, CO"
Profile photo of Kimberlee McCarty

Kimberlee McCarty

June 14, 2024

5  out of  5
rating by Kimberlee McCarty
"Adam Hancock’s State Farm Insurance Company has literally become family to me. All of the agents I’ve worked with over the last 10 years are angels!! Each has demonstrated personal concern, patience, and knowledge that efficiently and affordably insures my home and automobile needs. If I could give them 10 stars I most certainly would!!!"
We responded:
"Kimberlee, your loyalty and kind words truly warm our hearts! We are thrilled to be considered part of your family and are overjoyed to have provided you with efficient and affordable insurance for your home and automobile needs over the last 10 years. Thank you for recognizing our team's personal concern, patience, and knowledge. We look forward to continuing to serve you with the same level of care and expertise in the future! - Adam Hancock - State Farm Insurance Agent, Montrose, CO"
Profile photo of Brian Malloy

Brian Malloy

May 6, 2024

5  out of  5
rating by Brian Malloy
"Billie was great and I really enjoy all of my experiences with the office as a whole"
We responded:
"Brian, we are glad to hear that you found Billie's insurance service very helpful! Your meaningful feedback for our team is much appreciated, and we are thankful for your trust in us as your chosen coverage provider. Our team is always here to help if you need any further assistance! - Adam Hancock - State Farm Insurance Agent"
Profile photo of Billie F Wilson

Billie F Wilson

January 22, 2024

5  out of  5
rating by Billie F Wilson
"Best service"
We responded:
"Billie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Don Mace

Don Mace

January 17, 2024

5  out of  5
rating by Don Mace
"Skyler was very helpful with all our questions, taking all the time we needed, extremely friendly and professional!!"
We responded:
"Don, thank you for sharing your experience with Skyler! We greatly appreciate you letting us be your good neighbor."
Profile photo of Wayne Rooney

Wayne Rooney

January 10, 2024

5  out of  5
rating by Wayne Rooney
"Worked with Skyler on my auto insurance. He was able to save me about $300 every 6 months vs my other insurance."
We responded:
"Wayne, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Skyler cares a lot about our customers."
Profile photo of Mike Manry

Mike Manry

November 17, 2023

5  out of  5
rating by Mike Manry
"Great people, great service and very convenient location!"
We responded:
"Thank you, Mike, glad that we can serve you and your insurance needs in the Montrose area. We strive to have the best office in Colorado."
Profile photo of Angela Niles

Angela Niles

November 10, 2023

5  out of  5
rating by Angela Niles
"It was great to be able to have an agent that would personally represent us and worked hard to help with all the details of things we needed. Adam was always fast to respond, great to work with and made things so much easier for us. We had to switch because of a move."
We responded:
"We love to serve you with your Auto insurance and Home insurance needs. We enjoy helping amazing clients like you protect yourself from the unexpected. Thank you for your years of loyalty."
Profile photo of Mary Melton

Mary Melton

October 22, 2023

2  out of  5
rating by Mary Melton
"I have never gotten a straight answer as to why my insurance has more than doubled in the last 6 months. My premium is different every month"
We responded:
"Mary, with the ever changing environment of increasing cost is hard on all of us. I apologize if our attempts to communicate with you about your auto insurance premium left you frustrated. We are more than happy to sit down with you in an appointment and clear up any confusion or misunderstanding. Please let us know when would be the best time to meet with you. "
Profile photo of Tiffany Damian

Tiffany Damian

October 5, 2023

5  out of  5
rating by Tiffany Damian
"Alex is amazing she helped us get our account started. adam and her make such a good team they answered any and all questions we had while also being able to make us laugh and feel comfortable I’ve never felt so comfortable in a office setting before"
We responded:
"Tiffany it was such a pleasure to work with you and have you be a part of our agency. We strive hard to make you feel at home here. Thank you for recognizing that and leaving us such a great review, we sure appreciate it!"
Profile photo of Cody Knifer

Cody Knifer

August 29, 2023

5  out of  5
rating by Cody Knifer
"Great insurance providers and even better people. Highly recommended to everyone."
We responded:
"Thank you, Cody, really appreciate the review and the fun we have chatting in the office about all kinds of fun and business. "
Profile photo of jeff moody

jeff moody

July 26, 2023

5  out of  5
rating by jeff moody
"Janell Miller is the best client serving individual that I have ever delt with! She responds quickly and has the most positive demeanor. I will recommend Adam Hancock just because of Janell."
We responded:
"Thank you for your review Jeff. Janell is an amazing addition to our team. We want to take care of all your needs and goals. Look forward to our future auto insurance needs. "
Profile photo of Cass Hamrick

Cass Hamrick

July 18, 2023

1  out of  5
rating by Cass Hamrick
"Absolutely the worst customer service we have EVER experienced. Run away from this agency as fast as you can."
We responded:
"Cass I deeply regret you did not have a positive experience with our team. We do have regularly scheduled appointments and we try to respect everyone's time equally. I would love the opportunity to meet with you and serve you if you are open to sit down with me. We strive to give all our clients 5 star service and hope you'll give us a chance to do that. Please call me at 970-249-7551 at your earliest convenience."
Profile photo of Lee Goldsmith

Lee Goldsmith

June 5, 2023

5  out of  5
rating by Lee Goldsmith
"Great customer service. True professionals."
We responded:
"Lee, Thank you so much for the Rave review!! We are so grateful for your business and look forward to our future interactions. "
Profile photo of Sarah Kawcak

Sarah Kawcak

May 24, 2023

5  out of  5
rating by Sarah Kawcak
"We have our auto and renters lumped through Adam and he is hands down the BEST insurance agent we have ever dealt with!!! The house we were renting burned down in a freak wind storm and he walked us through everything! He went to bat for us when the auto claims weren’t going through. We were having heck with the landlord not wanting to relinquish the liability portion of their policy and he went to bay for us again. We have always heard horror stories of people trying to deal with their insurance companies, BUT we have nothing but positive experiences dealing with Adam and his team through this tragedy! 120% recommend him and his team for any type of insurance!"
We responded:
"Thank you so much Sarah for the rave review. We are so happy to help you and walk alongside you during this very difficult time. This is the time we are supposed to shine and make the biggest difference. State Farm works hard to maximize our efforts to help. "
Profile photo of Audrey Gauna

Audrey Gauna

May 12, 2023

5  out of  5
rating by Audrey Gauna
"Adam and his staff at State Farm are always professional, knowledgeable, responsive and helpful. We are so happy with his support and service that when we moved to a different location in Colorado we stayed with Adam. Even though we are now 3 hours away, Adam and his staff are always there for us. They are quick, courteous and offer accurate information whatever our question or request. Adam keeps things simple, focuses on what’s important and keeps your best interests in mind when offering advice. I wholeheartedly recommend Adam and his remarkable office staff."
We responded:
"Audrey, Thank you for your kind and amazing review. It is always a joy to serve and protect you and your family."
Profile photo of shannon grayem

shannon grayem

April 24, 2023

5  out of  5
rating by shannon grayem
"My husband and I have been with Adam since he took over for John Donley. Adam and the rest of the people at this State Farm branch are very professional and friendly. They have always answered any questions we had on any of our insurance policies."
We responded:
"Shannon, Thank you for the amazing review and the recognition. We truly enjoy serving you and your family."
Profile photo of Name Name

Name Name

March 31, 2023

5  out of  5
rating by Name Name
"Adam, Rosa, and the rest of the crew at this State Farm branch are very professional, efficient, and personable. They will find you the insurance solution you need guaranteed."
We responded:
"Thank you for being a valuable client, we appreciate your business. We are grateful for such a fantastic review! "
Profile photo of A Hancock

A Hancock

February 9, 2023

5  out of  5
rating by A Hancock
"Adam, Skyler, and all the staff have helped me multiple times with cracked windshields and set up repairs that come right to my house or office! Adam's office has the most sincere, caring staff that handle claims with quick, efficient service. I even got a super quick quote and coverage for life insurance when I didn't think I could be insured! Super happy with the quality of care here...HIGHLY RECOMMEND!"
We responded:
"Thank you for the excellent review. We were happy to help you with getting your windshield replaced. "
Profile photo of Susan Zanol

Susan Zanol

May 20, 2022

5  out of  5
rating by Susan Zanol
"My car was rear ended a few days ago by an unapologetic, uninsured motorist. Still shaken, I drove to State Farm Insurance in Montrose , Colorado where Agent Adam Hancock and staff member Rosa Gonzalez expertly helped me calm down, were very empathetic and then gave me the options for repairing my car. Thank you both for "being there"!"
We responded:
"We are so happy to have the opportunity to help you in such a challenging time, Susan! Thank you for letting us be a light in the storm. Appreciate the amazing review!"
Profile photo of Joe Darkangelo

Joe Darkangelo

July 29, 2021

5  out of  5
rating by Joe Darkangelo
"Great people!!"
We responded:
"Joe, Thank you for the review. It is fantastic to serve and help you with all your business needs. "
Profile photo of Stan Cornforth

Stan Cornforth

October 27, 2020

5  out of  5
rating by Stan Cornforth
"Despite the restrictions imposed by the pandemic, they have made every effort to meet our insurance needs and have been very helpful in answering our questions."
Profile photo of Kevin Keenan

Kevin Keenan

October 26, 2020

5  out of  5
rating by Kevin Keenan
"Julie and the whole team go above and beyond what they have to do. On more than one occasion Julie made an extra effort to make sure I was taken care of. I never get bad results when I use Adam Hancock's office"
Profile photo of paul scott van wagner

paul scott van wagner

October 7, 2020

5  out of  5
rating by paul scott van wagner
"Julie Hitchcock is very knowledgeable about State Farm’s polices. She can answer questions and address concerns with confidence. She has a very positive attitude, is very straight forward and is very helpful analyzing options for selecting policy terms and payment options."
Profile photo of Billy Austin

Billy Austin

October 2, 2020

5  out of  5
rating by Billy Austin
"By far, one of the best experiences of my life! Thanks Hancock family and friends!!!!"